Help.center transforms customer support with AI-powered automation, delivering immediate responses from a rich knowledge base. This reduces the need for human intervention in handling common inquiries, freeing up your support staff for more complex issues. The AI Ask Widget enables customers to find solutions quickly on your website, improving user experience. For unresolved cases, the system routes customers seamlessly to email support using a shared inbox. This inbox feature also improves collaboration among support teams, ensuring efficient ticket management. The AI engine learns continuously from publicly available articles and private FAQs, enhancing its ability to respond accurately. With Help.center, businesses can optimize their support operations and delight customers with faster service.
