Request Tracker (RT) is an enterprise-grade issue tracking system designed to streamline and organize workflow processes. It provides a centralized platform for managing tasks, requests, and tickets, allowing teams to efficiently track, prioritize, and resolve issues. RT offers robust features such as customizable ticket queues, workflow automation, email integration, and extensive reporting capabilities. With its flexibility and scalability, RT is suitable for various industries and organizations, from small businesses to large enterprises, seeking to improve their task management and customer support operations.
